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Frequently asked questions

ABOUT
FAQ
Our hotel Le Rêve is ideally located in Mesnil-Saint-Père, on the shores of Lake Orient, just 10 minutes from Troyes in the Aube region, in the heart of Champagne. A privileged location between unspoiled nature and elegance, perfect for an exceptional getaway.
More than 60 days BEFORE your arrival: We will refund 97% of the total amount of your reservation (the remaining 3% corresponds to transaction fees).Between 60 and 30 days BEFORE your arrival: We will refund 70% of the total amount of your reservation.Between 30 and 10 days BEFORE your arrival: We will refund 30% of the total amount of your reservation.Less than 10 days BEFORE your arrival: No refund will be issued.
We provide bed linen and bath towels. You don't need to bring anything.
Unfortunately, pets are not allowed in our hotel. If we discover that a pet has stayed with us without our knowledge, a €100 surcharge will be automatically deducted from the security deposit.
Check-in takes place in our restaurant Le Belvédère, right next to our rooms, from 3pm until 8pm. If you would prefer to arrive later, we will be happy to find a solution together.
The departure time is scheduled for 12pm at the latest.
Find a list of activities to do around the hotel on the " Tourism " page!Bike rentals, swimming, pedal boats... head to the Maison des Lacs , the Mesnil-Saint-Père tourist office, just 50 meters from the hotel! They'll be able to tell you all about the activities available in our beautiful region!You can contact them at 03 25 41 28 30.
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