Question 1

Where is the Hotel Le Rêve located?

Accepted Answer

Our hotel Le Rêve is ideally located in Mesnil-Saint-Père, on the shores of Lake Orient, just 10 minutes from Troyes in the Aube region, in the heart of Champagne. A privileged location between unspoiled nature and elegance, perfect for an exceptional getaway.

Question 2

Cancellation and refund conditions

Accepted Answer

More than 60 days BEFORE your arrival: We will refund 97% of the total amount of your reservation (the remaining 3% corresponds to transaction fees).Between 60 and 30 days BEFORE your arrival: We will refund 70% of the total amount of your reservation.Between 30 and 10 days BEFORE your arrival: We will refund 30% of the total amount of your reservation.Less than 10 days BEFORE your arrival: No refund will be issued.

Question 3

Is linen provided? Bath towels?

Accepted Answer

We provide bed linen and bath towels. You don't need to bring anything.

Question 4

Are dogs allowed?

Accepted Answer

Unfortunately, pets are not allowed in our hotel. If we discover that a pet has stayed with us without our knowledge, a €100 surcharge will be automatically deducted from the security deposit.

Question 5

Arrival time?

Accepted Answer

Check-in takes place in our restaurant Le Belvédère, right next to our rooms, from 3pm until 8pm. If you would prefer to arrive later, we will be happy to find a solution together.

Question 6

Departure time?

Accepted Answer

The departure time is scheduled for 12pm at the latest.

Question 7

Activities to do?

Accepted Answer

Find a list of activities to do around the hotel on the " Tourism " page!Bike rentals, swimming, pedal boats... head to the Maison des Lacs , the Mesnil-Saint-Père tourist office, just 50 meters from the hotel! They'll be able to tell you all about the activities available in our beautiful region!You can contact them at 03 25 41 28 30.

Question 8

I would like to take a virtual tour of the rooms.

Frequently asked questions

FAQ